NHTSA Complaint #10970119 — 2013 HONDA PILOT

ON THURSDAY, MARCH 30, 2017, I HAD THE OIL CHANGED AND FLUIDS CHECKED IN MY 2013 HONDA PILOT. I DROVE HOME 26 MILES AWAY AND AVERAGE SPEED OF 65 MPH. THE NEXT DAY, I DROVE FROM SUMMERVILLE TO ROME TO CAVE SPRING ~ 60 MILES. LATER THAT DAY I HAD TO DRIVE BACK TO CAVE SPRING AND THEN HEADED HOME. ABOUT 15 MILES OUT OF ROME, DRIVING 65 MPH ON A 4 LANE DIVIDED HWY, MY CAR JUST STOPPED MOVING. I PUMPED THE ACCELERATOR AND NOTHING HAPPENED. I MANAGED TO COAST TO A STOP AND PULL ONTO THE SIDE OF THE HWY. THE AIR CONDITIONING AND RADIO WERE WORKING, THE ENGINE WAS RUNNING, BUT THERE WAS NO PULL FROM THE MOTOR. I TURNED THE CAR OFF AND WAS TRYING TO FIND SOMEONE TO COME GET ME. AFTER 15 MINUTES, I TURNED THE ENGINE ON, AGAIN, AC AND RADIO WORKING FINE, BUT NO ACCELERATION, AND COULD NOT GET IT TO MOVE FORWARD OR IN REVERSE. NO DASHBOARD LIGHTS CAME ON AT ALL. I HAD TO GET A WRECKER TO HAUL THE CAR TO THE DEALERSHIP. ON MONDAY, I CALLED ABOUT THE CAR AND THE DEALERSHIP SAID THE MECHANICS HAD BEEN OUT DRIVING THE CAR AND COULDN'T FIND ANYTHING WRONG WITH IT. I OFTEN HAVE TO DRIVE TO ATLANTA ON BUSINESS, AND I DO NOT FEEL SAFE DRIVING THIS CAR. IN FACT, I TOLD THE DEALER TO KEEP THE CAR UNTIL THEY FIX IT.