NHTSA Complaint #10969784 — 2001 FORD WINDSTAR

TAKATA INFLATORS;I FORD DENYING MY REQUEST F VIN #[XXX] I HAVE AN OBVIOUS CRACK (SEE PHOTOS) DIRECTLY UNDER THE BRACKET A BAND-AID THAT FORD ISSUED IN AN EARLIER RECALL ON MY REAR AXLE WITH THE SOLE PURPOSE OF THIS BAND-AID TO PREVENT SUCH CRACKING. APPARENTLY MY BRACKET PART WAS DEEMED INSTALLED CORRECTLY, EFFECTIVELY CAUSING A DENIAL FOR A REPLACEMENT PART ON MY WINDSTAR. CLEARLY THIS BRACKET FAILED AND DID NOT STOP MY REAR AXLE FROM EXPERIENCING CRACKING! FORD CLEARLY NEW EXACTLY WHERE THIS CRACKING WOULD OCCUR BECAUSE THE CRACK APPEARS DIRECTLY UNDER THE BRACKET INSTALLED TO CREATE A STRONGER PART. THE ONLY THING HOLDING THIS REAR AXLE TOGETHER IS THIS BRACKET. THIS PARTICULAR PART IN QUESTION IS DIRECTLY BELOW THE GAS TANK, SHOULD THIS CRUCIAL PART EXPERIENCE FAILURE WHILE DRIVING ON A 70MPH HIGHWAY WHAT WOULD HAPPEN? ALSO LOOKING AT MY WINDSTAR ON A LIFT WE NOTICED THE CENTER OF THE WINDSTAR SEEMS TO BE SAGGING (SEE PHOTOS) FROM WHAT APPEARS TO BE THE UNDER CARRIAGE BREAKING DOWN FROM RUST AND CORROSION, THIS APPEARS TO BE CAUSING EXTREME STRUCTURE FAILURE. I DO RESIDE IN ONE OF THE STATED SALT BELT STATES AS BEING THE STATE OF IOWA. WHAT WOULD THE FULL CRITERIA FOR THIS RECALL AND BUYBACK PROGRAM ON CERTAIN WINDSTAR?S IN 2011 THRU 2013 BE? WHY WAS MY WINDSTAR LIMITED EXCLUDED IN THIS RECALL? I STILL HAVE NOT BEEN ADVISED NOT TO DRIVE MY WINDSTAR BY ANY CURRENT FORD REPRESENTATIVES. HOWEVER FORMER FORD MECHANICS HAVE ADVISED ME NOT TO DRIVE MY WINDSTAR, THESE SAME MECHANICS? ARE ADAMANT MY WINDSTAR IS UNSAFE! I HAVE BEEN ATTEMPTING TO FIX THE CONCERNS THAT MOFFITTS FORD IN BOONE IOWA WANTED ME TO REPAIR AT THE TIME OF THE AXLE INSPECTION. ONLY HAVING MORE CONCERN BROUGHT TO MY ATTENTION ABOUT THE AXLE. I WROTE [XXX] A LETTER 2/15/17 ASKING TO OVERTURN AND ALLOW REPAIR [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *JS