NHTSA Complaint #10969475 — 2013 FORD FUSION

2013 FORD FUSION ENGINE ACCELERATION WHILE DRIVING. I WAS DRIVING ON THE FREEWAY AT 65 MPH WITH MY HUSBAND AND SON. ALL OF A SUDDEN THE CAR ACCELERATED AND WOULD NOT STOP. I PUMPED THE BREAKS , WHEN I REALIZED THAT WAS NOT WORKING I PUT MY FOOT ON THE BREAK ALL THE WAY. THE CAR FINALLY STARTED TO SLOW DOWN BUT WOULD NOT COMPLETELY AND THE ENGINE WAS STILL IN ACCELERATION. WHEN I WAS ABLE TO SLOW IT DOWN TO A SAFE ENOUGH SPEED, I PUT THE CAR IN PARK AND TURNED THE ENGINE OFF. WE WERE ABLE TO GET IT TO A DEALERSHIP 2 MILES AWAY WHERE IT HAS BEEN THERE SINCE. THE DEALERSHIP IS GREAT, ITS FORD CORPORATE THAT IS THE PROBLEM. THIS IS A MAJOR SAFETY RECALL THAT NEEDS ACTION RIGHT AWAY. WE HAVE BEEN WITHOUT A CAR FOR OVER 2 WEEKS. THE DEALERSHIP AND FORD CORPORATE STATED THEY HAVE NOT SEEN ANYTHING LIKE THIS. FORD CORPORATE HAS WALKED THROUGH STEPS WITH THE TECHNICIANS TO TRY AND FIX THE ISSUE. THEY HAVE REPLACED MANY PARTS AND FAILED AT EVERY ATTEMPT. THEY STILL DO NOT KNOW WHAT IS WRONG AND REFUSE TO ACCOMMODATE US IN ANY WAY. I CANT EVEN GET A RETURN CALL FROM FORD CORPORATE. TIME FOR A LAWYER. THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE ADDRESSED BEFORE SOMEONE LOSES THEIR LIFE DRIVING THIS CAR.