NHTSA Complaint #10968937 — 2001 FORD ESCAPE

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10968937
Vehicle	2001 FORD ESCAPE
Component	STRUCTURE
Date of Incident	March 8, 2017
Date Filed	March 28, 2017
Mileage	184,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE DRIVING 15 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE PULLED TO THE RIGHT. THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH SEVERE RUST ON THE SUBFRAME, MAKING THE VEHICLE UNSAFE TO DRIVE. THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE) IN WHICH A CROSS BAR WAS INSTALLED UNDER THE SUBFRAME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 184,000.

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