NHTSA Complaint #10217068 — 2001 FORD ESCAPE

IN NOV. OF 2006, I TOOK MY 2001 FORD ESCAPE TO THE DEALERSHIP BECAUSE MY RIGHT REAR PASSENGER SEATBELT WAS TWISTING AND WAS NOT RETRACTING. MY CHILD'S BOOSTER SEAT WAS HELD WITH THIS BELT AND WAS NOT WORKING. THE DEALERSHIP TOLD ME THAT DUE TO A FLAW, CONDENSATION WAS ABLE TO GET INSIDE AND THAT IT HAD CAUSED AN INTERNAL SPRING TO RUST AND BREAK. THEY TOLD ME THAT IN 2002 + MODELS, IT WAS REDESIGNED AND THAT COIL OR SPRING IS NOW PROTECTED WITH A PROTECTIVE COVERING. I CALLED FORD MOTOR CORP AND THEY COVERED THE REPAIR AND I HAD TO PAY A $75.00 DEDUCTIBLE. NOW 13 MONTHS LATER, THE SAME PROBLEM HAD RE- OCCURRED. THIS TIME FORD MOTOR CORP. SAYS THEY WILL NOT COVER IT BECAUSE MY VEHICLE IS OUT OF WARRANTY. I AGAIN REMINDED THEM THAT THIS FAULTY SEATBELT IS BEING USED TO SECURE MY SEVEN YEAR OLD DAUGHTER'S BOOSTER SEAT AND IT TERRIFIES ME TO THINK OF WHAT COULD HAVE HAPPENED TO HER IF I WAS IN A SERIOUS COLLISION. FORD DID HAVE A SAFETY SEATBELT RECALL ON A FRONT SEATBELT LATCH AND I COMPLIED AND I THINK THAT WAS IN 2004. I BELIEVE THAT THIS PROBLEM HAS THE PROPENSITY TO LEAD TO A SERIOUS INJURY IF IT IS NOT RESOLVED. *TR