NHTSA Complaint #10968406 — 2012 HONDA CR-V

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10968406
Vehicle 2012 HONDA CR-V
Component ENGINE
Date of Incident
Date Filed
Mileage 6,600 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I HAVE A 2012 HONDA CRV EXL + NAVI 2WD AND LAST 3-4 YEARS I VISITED HONDA DEALERSHIPS MORE THAN 7 TIMES FOR THE PROBLEM. VEHICLE HAS CURRENTLY APPROXIMATELY 30K MILES AND HONDA PART # 44500-T0A-A00 WAS REPLACED UNDER WARRANTY 3 TIMES. THERE IS STILL OIL LEAK FROM PASSENGER SITE INTERMEDIATE DRIVE HALF SHAFT BEARING. LAST TIME VEHICLE WAS REPAIRED ABOUT 14 MONTHS AGO AT HONDA DEALERSHIP AND THE LEAK CAME BACK AGAIN. HONDA REGIONAL MECHANIC LOOKED AT IT AND COULDN'T IDENTIFY THE ROOT CAUSE OF THE PROBLEM. (NO HELP THERE...) THE VEHICLE IS STILL UNDER POWER TRAIN WARRANTY (AND ITS RUNNING OUT...) I CALLED LAST HONDA DEALER AGAIN AND THEY TOLD ME THAT THEY WOULD PROBABLY REPLACE THE SAME PART AGAIN AND AGAIN UNTIL LEAK STOPS. AND FOR HOW LONG REPEAT THE SAME REPAIR? I STRONGLY BELIEVE THAT THEY ARE NOT ABLE ACCURATELY DIAGNOSE THE ROOT CAUSE OF THE PROBLEM AND KEEP REPAIRING WRONG THING. I WAS WONDERING IF IS THERE WAS SOMEONE AT "HELPFUL HONDA" THAT IS FAMILIAR WITH IT'S PRODUCTS DESIGN AND CAN DIAGNOSE WHERE THE OIL LEAK IS COMING FROM. THERE IS ALWAYS WET OIL RESIDUE UNDER MY SPLASH GUARD WHICH COULD BE A POTENTIAL FIRE HAZARD...I HAVE ALL 6-7 TIMES DEALER REPAIR WORK INVOICES AS A PROOF.

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