NHTSA Complaint #10968352 — 2016 FORD EXPLORER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10968352
Vehicle 2016 FORD EXPLORER
Component ENGINE
Date of Incident
Date Filed
Mileage 26,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHENEVER THE AIR CONDITIONING RECIRCULATING OPTION WAS ACTIVATED, THE VEHICLE BEGAN TO FILL UP WITH CARBON DIOXIDE. THE CONTACT PURCHASED A CARBON DIOXIDE MONITOR THAT INDICATED THAT THE AIR CONDITIONING WAS RELEASING CARBON DIOXIDE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS NOT FAMILIAR WITH THE FAILURE. THE MANUFACTURER STATED THAT THERE WAS AN INVESTIGATION REGARDING THE FAILURE; HOWEVER, A RECALL HAD NOT BEEN ISSUED. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

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