NHTSA Complaint #10967890 — 2013 CHEVROLET IMPALA

SERVICE BRAKES issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10967890
Vehicle	2013 CHEVROLET IMPALA
Component	SERVICE BRAKES
Date of Incident	January 15, 2017
Date Filed	March 22, 2017
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE ACCELERATING FROM A STOP POSITION, A GRINDING NOISE WAS HEARD AND THE VEHICLE JERKED. THE ABS, TRACTION CONTROL/STABILITRAK, AND BRAKE ASSIST WARNING INDICATORS ILLUMINATED. ALSO, A MESSAGE WARNING OF ICY CONDITIONS APPEARED, BUT THE WEATHER WAS SUNNY AND CLEAR. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER SEVERAL TIMES WHERE IT WAS DIAGNOSED WITH BRAKE AND HUB BEARING FAILURE. THE BRAKES AND HUB BEARINGS WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. UPDATED 08/22/2017*JS

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