NHTSA Complaint #10967508 — 2017 GMC ACADIA

SLT-2 WITH HALOGEN PROJECTOR BEAM HEADLIGHTS. VERY VERY POOR HIGH & LOW BEAM PERFORMANCE. THE 6YR OLD EQUINOX I TRADED IN DID A BETTER JOB OF LIGHTING THE ROAD IN FRONT OF YOU. HAD THE DEALER CHECKED THEM OUT AND SAID THEY WERE OK. I HAD THEM ADJUST THE LOW BEAM DOWN TO PROVIDE BETTER ROAD VISIBILITY BUT FORWARD ILLUMINATION DISTANCE IS LESS. THE SALES & SERVICE DEPARTMENT SAID THERE IS NOTHING THEY CAN DO BUT I COULD LOOK INTO AFTER MARKET HEADLIGHTS. CONTACTED GM CUSTOMER SERVICE (CASE # 8-2826579557), THEIR DESIGN TEAM REVIEWED MY CONCERN AND THEY HAVE NO PLANNED CHANGES TO IMPROVE THEIR HEADLIGHTS. IF THESE LIGHTS PASS ANY FEDERAL LIGHTING REQUIREMENTS, THE TESTING MUST HAVE BEEN DONE IN A LAB AND NOT OUT IN THE REAL WORLD. GM DID A LOT OF THINGS RIGHT ON THIS NEW DESIGNED ACADIA BUT THE HEADLIGHTS IS NOT ONE OF THEM. NEXT STEP IS TO LOOK FOR AFTER MARKET LIGHTS.