NHTSA Complaint #10967284 — 2014 CHEVROLET TRAVERSE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10967284
Vehicle 2014 CHEVROLET TRAVERSE
Component ENGINE
Date of Incident
Date Filed
Mileage 54,125 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ME

Consumer Description

WHILE DRIVING THIS CAR I WILL GET THREE AUDIBLE "BONGS" THEN I WILL GET ERROR MESSAGES "SERVICE STABILITRAK", TRACTION CONTROL OFF", ENGINE POWER REDUCED". AT THIS TIME I HAVE NO CONTROL OVER THE SPEED OF THIS VEHICLE. I CAN DEPRESS THE GAS PEDAL AND GET AN INCREASE IN ENGINE RPM BUT NO MORE FORWARD SPEED (MPH). MY FORWARD SPEED WILL CONTINUE TO DECREASE. I WILL HAVE TO PULL OFF THE ROAD AND TURN THE ENGINE OFF. WAIT TWO OR THREE MINUTES THEN RESTART THE ENGINE. IF I AM LUCKY THE VEHICLE WILL OPERATE NORMALLY BUT WILL DISPLAY A SERVICE LIGHT ON THE DASH BOARD. THIS VEHICLE IS DANGEROUS. I HAVE CONTACTED MY AUTO DEALER AND PARTS WERE INSTALLED. I ASKED ABOUT THE CAUSE OF THIS PREDICAMENT AND THE SERVICE MANAGER SAID THE SAME SITUATION COULD BE CAUSED BY A HUNDRED DIFFERENT SENSORS IN THE VEHICLE. I NOW HAVE THE SAME PROBLEM WITH THIS VEHICLE. 17K MILES AND 12 MONTHS LATER. AGAIN; THIS VEHICLE IS DANGEROUS. IF THIS HAPPENS WHILE PASSING ANOTHER VEHICLE ON A COUNTRY ROAD OR IF THESE ERRORS OCCUR WHILE DRIVING DOWN AN ON RAMP TO HI-WAY TRAFFIC THE DANGER INCREASE. I UNDERSTAND THE NEED FOR ERROR MESSAGES TO WARN OF ENGINE PROBLEMS BUT THE CONTROL OF FORWARD SPEED SHOULD NOT BE TAKEN AWAY FROM THE DRIVER.

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