NHTSA Complaint #10967208 — 2012 FORD FOCUS

RECENTLY, ON MARCH 18, 2017 I WAS DRIVING MY CAR AGAIN ON MAJOR ROADWAY AND ALL OF A SUDDEN THE 'ENGINE LIGHT' COMES ON IN THE CAR AND THE CAR COMES TO A COMPLETE STOPPED IN THE MIDDLE OF ME DRIVING IN WHICH ALMOST CAUSED A MAJOR ACCIDENT OUT OF MY CONTROL. I TURNED THE CAR OFF AND SAT WITH MY HAZARD LIGHTS ON FOR A FEW MINUTES. I RESTART THE VEHICLE IN WHICH THE 'ENGINE LIGHT' WAS STILL ILLUMINATED AND THE VEHICLE WAS BARELY MOVING UPON ACCELERATION. I WAS ABLE TO GET IT TO FIRESTONE COMPLETE AUTOCARE LOCATED AT 7320 ELGIN ST, PHILADELPHIA, PA 19111. I ASKED THEM IF THEY COULD CHECK TO SEE WHAT THE ISSUE MAY BE WITH MY VEHICLE. THEY INFORMED ME THAT THE TRANSMISSION CONTROL MODULE APPEARED TO BE FAILING AGAIN AND THAT I SHOULD TAKE MY VEHICLE TO THE DEALER DUE TO THE PAST RECALL. I DID EXTENSIVE RESEARCH ON THIS DPS6 AUTOMATIC TRANSMISSION. ALTHOUGH, THE TRANSMISSION IS SUPPOSED TO BE AUTOMATIC, IT ACTUALLY OPERATES AS A MANUAL TRANSMISSION. THE CAR DRIVES LIKE A MANUAL VEHICLE. THIS ISSUE IS EXTREMELY URGENT AND OPERATION OF THIS VEHICLE IS EXTREMELY DANGEROUS DUE TO THE FACT THAT YOU DO NOT KNOW WHAT IT MAY DO NEXT. ALSO, DUE TO THE FACT THAT FORD TECHNICIANS CONTINUE TO STATE THAT THIS ISSUE IS NOT FIXABLE. AT THIS POINT, I NO LONGER WANT THIS VEHICLE AND WOULD LIKE TO KNOW MY OPTIONS ABOUT FULL REFUND OR OPTION OF ANOTHER VEHICLE. I HAVE ALSO CONTACTED LEMON LAW IN REGARDS TO THESE ISSUES IN WHICH THERE ARE HUNDREDS AND THOUSANDS OF OTHERS WHO HAVE HAD THE SAME ISSUES WITH THE SAME VEHICLE ALONG WITH OTHER MODELS SUCH AS THE FIESTA. CONSUMERS SHOULD BE ABLE TO TRUST THAT A COMPANY WOULD SELL US A SAFE VEHICLE RATHER SUCH A HAZARDOUS ONE. I AM EXTREMELY CONCERNED AND AM LOOKING FOR AN ANSWER FOR MY ISSUES WITH THIS VEHICLE BEFORE THIS HAS TO PROCEED TO LEGAL ACTION.