NHTSA Complaint #10966485 — 2010 GMC TERRAIN

I HAVE A VEHICLE THAT HAS EXCESSIVE OIL CONSUMPTION. IT USES A QUART EVERY 900 MILES. THE DEALERSHIPS SAY IT IS NOT COVERED BECAUSE MY VEHICLE VIN IS NOT INCLUDED IN THE SPECIAL COVERAGE OF 10 YEARS, 120000 MI. HOWEVER, MY VEHICLE ENGINE WAS COMPLETELY REPLACED BY A DEALERSHIP FOR THE SAME ISSUE. THIS NEW ENGINE IS NOT THE ORIGINAL ENGINE. I ASKED THE DEALERSHIP IF THEY CAN TRACE THE ENGINE SERIAL NUMBER BACK AND SEE IF IT WAS BUILT IN THE SAME TIMEFRAME AS THE SUSPECT ENGINE. HOWEVER THEY WILL NOT DO THAT. DEALERSHIP IS CHANGING THE TIMING CHAIN FOR SPECIAL COVERAGE THOUGH. I WILL PROBABLY HAVE THE DEALERSHIP FIX THE OIL CONSUMPTION PROBLEM OUT OF MY OWN POCKET SINCE THE THEY HAVE TO TAKE THE ENGINE APART FOR THE TIMING CHAIN ISSUE. IT'S CHEAPER THAN DOING IT BY ITSELF OR CHANGING THE ENGINE.