NHTSA Complaint #10966438 — 2011 FORD EDGE

THE DOOR AJAR LIGHT STAYS ON WHEN THE FRONT PASSENGER DOOR IS CLOSED. IT IS VERY INTERMITTENT. THE DOOR IS CLOSED, BUT THE DOOR AJAR WARNING LIGHT REMAINS ON. THIS IS A PROBLEM WHEN GETTING OUT OF THE VEHICLE BECAUSE THE DOME LIGHTS AND THE LIGHTS UNDER THE OUTSIDE OF THE MIRRORS REMAIN ON. THE SECOND ISSUE IS WHEN YOU USE THE KEY FOB TO LOCK THE CAR, IT BEEPS TWICE SAYING THE DOOR IS STILL OPEN AND WILL NOT LOCK. IT IS A SAFETY ISSUE BECAUSE OF THE FALSE SENSE THAT YOU HAVE SECURED YOUR VEHICLE, BUT CANT BECAUSE OF A SENSOR PROBLEM. IT COME ON AS SOON AS YOU OPEN THE DOOR TO GET IN THE VEHICLE TO GO SOMEWHERE. THE PROBLEM IS THE DOOR AJAR SENSOR IS BUILT INTO THE DOOR LATCH ITSELF AND HAVE READ THAT THE COST TO REPLACE WITH LABOR IS JUST OVER $400 DOLLARS. IF THIS HAPPENS IN THE REMAINING 3 DOORS OR THE HATCH THAT WOULD END UP COSTING OVER $2,000 DOLLARS OVER THE LIFE OF THE VEHICLE. I HAVE NEVER PAID THAT PRICE FOR NORMAL WEAR AND TEAR ON A VEHICLE.