NHTSA Complaint #10966208 — 2007 NISSAN MURANO

MY HUSBAND AND I BOUGHT OUR 2007 NISSAN MURANO 1 YEAR AGO. THE CAR DROVE GREAT FOR THE PAST YEAR UNTIL MARCH 11, 2017. WHILE DRIVING TO A MOVIE, THE CAR MADE A VERY UNUSUAL SOUND, SIMILAR TO A LOUD FLAT TIRE AND THE CAR LOST POWER ON A VERY BUSY HIGHWAY. THANKFULLY, WE WERE ABLE TO PUT ON OUR HAZARDS, AND WE BARELY MADE IT TO THE SIDE OF THE ROAD. MY HUSBAND TOOK A LOOK AT THE BACK OF THE CAR WHERE THE SOUND WAS COMING FROM, AND HE NOTICED A CRACK IN THE REAR END UNDER THE CAR. OF COURSE, WE HAD THE CAR TOWED TO THE NEAREST SHOP. THE MECHANIC HAS NOW REPORTED TO US THAT THE TRANSFER CASE WAS CRACKED AND IT SEIZED UP. THE MECHANIC ALSO TOLD US THAT THERE IS A CRACK IN THE FRONT END AS WELL. THE MECHANIC IS POSITIVE THAT THE FAULTY TRANSFER CASE HAS CAUSED THE CRACK IN THE REAR END AND THE FRONT END OF THE CAR, THESE ARE CRACKS IN THE REAR END OF THE POWER TRAIN AND FRONT END OF THE POWER TRAIN. THE TOTAL COST TO FIX THIS VEHICLE IS ESTIMATED AT $ 6000.00. THIS IS APPALLING AFTER RESEARCHING THE ISSUE; A FAULTY TRANSFER CASE IS COMMON AMONG THE 2007 NISSAN MURANO'S. THIS COULD HAVE CAUSED A SEVERE ACCIDENT, AS WE LOST POWER ON A VERY BUSY HIGHWAY AND A CAR HAD TO SWERVE OUT OF THE WAY TO MISS US. I PRAY THAT SOMETHING WILL BE DONE ABOUT THIS. A 6000.00 DOLLAR SET BACK IS BEYOND OUR MEANS, AND WE HAVE TO SCRAPE AT EVERYTHING TO GET THE MONEY, WE HAVE FOUR CHILDREN WHO COULD HAVE USED THAT MONEY FOR THINGS THEY NEEDED. NOW INSTEAD OF CHICKEN OR ROAST FOR DINNER, IT WILL BE ROMAN NOODLES. THIS IS NOT RIGHT.