NHTSA Complaint #10966160 — 2013 FORD EDGE

DOOR LATCH SENSER IS MALFUNCTIONING. WITH IT DOING THIS THE DOORS WILL NOT LOCK WHILE OPERATING THE CAR. LIGHTS STAY ON WHEN NOT IN USE. AND ALARM WILL GO OFF WHEN EVER IT DECIDES TO WHILE NOT IN USE. DUE TO CAR SENSING THE DOOR IS AJAR. THIS MAKES THE CAR AVAILABLE TO BE PLUNDERED BY BURGLARY. WHILE IT DRAINS THE BATTERY. THE LIGHTS WILL GO OFF EVENTUALLY. BUT DRIVER DOOR ( THE ONE CAUSING ISSUES) WILL NOT RESPOND KEYFOB. WHEN I USE SET OF KEYS NUMBER 2 ( MY SET) IT WON'T RESPOND TO THEM TILL I LOCK CAR AND REMOTE START SITTING INSIDE THE AUTOMOBILE. EVERY TIME YOU STOP THE CAR WILL SOUND AN ALARM AND TELL YOU TO SHIFT INTO PARK AND CLOSE DOOR, EVERYTIME!! EVEN WHEN YOU PHYSICALLY LOCK DOORS THE CAR WILL UNLOCK THEM. (POSABLY SO WE CAN GET CAR JACKED) IT IS A DESIGN FLAW. REPLACING THE MECHANISM ISN'T THE WHOLE ANSWER. I HAVE FRIENDS WHO HAVE DONE THAT ONLY TO HAVE THE SAME ISSUE POP UP IN SEVERAL MONTHS. THEN THEY ARE OUT ABOUT $600. PLEASE DEAL WITH THIS IT IS ON SEVERAL MAK S AND MODELS OF FORD. I LIKE THE COMPANY, BUT AM GETTING TIRED OF THE RUN AROUND. IT STARTED IN 11/01/16 TO CURRENT. SAD PART IS IT USE UP COME AND GO. NOT ANYMORE.