NHTSA Complaint #10965958 — 2009 NISSAN MAXIMA

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10965958
Vehicle	2009 NISSAN MAXIMA
Component	VISIBILITY/WIPER
Date of Incident	March 14, 2017
Date Filed	March 14, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MY 2009 NISSAN MAXIMA HAS A CRACKED AND MELTING DASHBOARD. THE RESULT OF THIS IS THAT THE SUNLIGHT CAUSES AN EXTREME GLARE ON THE WINDSHIELD THAT MAKES VISIBILITY ALMOST IMPOSSIBLE ON SUNNY DAYS. A BIKER OR PEDESTRIAN COULD BE CROSSING THE STREET IN FRONT OF ME AND I WOULD NOT KNOW IT DUE TO ONLY SEEING THE GLARE ON THE WINDSHIELD. I HAVE CONTACTED NISSAN CONSUMER AFFAIRS ABOUT THIS AND THEY WERE NOTHING BUT RUDE THE ENTIRE TIME. THEY SAID THERE ARE NO KNOWN DEFECTS WITH IT AND THEY DON'T BELIEVE IT IS AN ISSUE. I TOLD THEM THAT I CANNOT SEE AND IT IS AN EXTREMELY BIG ISSUE AND THEY DISAGREE. I EVEN OFFERED TO PAY TOWARDS THE COST OF A NEW DASHBOARD AND THEY SAID THEY AREN'T GOING TO DO ANYTHING ABOUT IT. THERE SEEMS TO BE NOTHING ELSE I CAN DO AT THIS POINT AND IT IS ONLY A MATTER OF TIME BEFORE AN ACCIDENT OCCURS DUE TO THE BLINDING REFLECTION FROM THE DASH.

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#11271781 — October 29, 2019 — THE DASHBOARD MELTING IS CAUSING EXTREME GLARE ON THE ENTIRE WINDSHIELD AND DIFFICULT TO SEE DURING THE DAY OUT OF WI...

#11266585 — October 6, 2019 — THE DASHBOARD HAS MELTED CAUSING SEVERE GLARE ON THE WINDSHIELD. THIS DEFECT MAKES IS VERY DIFFICULT TO SEE CARS AND...

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#10875448 — June 20, 2016 — INABILITY TO CLEARLY SEE ROAD IN CERTAIN SUNNY CONDITIONS FROM A MELTING DASHBOARD WHICH CAUSES GLARE IN MIDDLE OF WI...

#10629215 — August 28, 2014 — I'VE OWNED MY NISSAN SENSE 2009 AND OVER THE LAST YEAR THE DASH HAS BEEN MELTING AND CAUSING A GLARE RIGHT IN THE DRI...

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