NHTSA Complaint #10965956 — 2015 LINCOLN MKT

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10965956
Vehicle	2015 LINCOLN MKT
Component	UNKNOWN OR OTHER
Date of Incident	March 9, 2017
Date Filed	March 14, 2017
Mileage	37,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

WHILE DRIVING ON CITY STREET, THE FRONT SECTION OF THE MOON ROOF EXPLODED WITH A LOUD BANG AND CREATED A CRACK IN THE GLASS FROM SIDE TO SIDE. ON THE DRIVE HOME OTHER CRACKS DEVELOPED ALONG THE DRIVER SIDE EDGE. TOOK IT TO A DEALER THE FOLLOWING DAY AND WAS TOLD TO "CALL YOUR INSURANCE COMPANY!". ON THE WAY HOME FROM THE DEALER THE ROOF SHATTERED. CALLED FORD AND WAS TOLD THAT THEY WOULD NOT COVER GLASS.

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