NHTSA Complaint #10960357 — 2014 HYUNDAI SONATA

BROUGHT CAR IN FOR SERVICE AND MENTIONED ISSUE WITH SLIPPING TRANSMISSION. WAS TOLD THERE WAS A SLOW LEAK AND IT WOULD NEED TO BE REPLACED UNDER WARRANTY. TRANSMISSION WAS REPLACED BUT THE SAME SYMPTOMS STILL OCCURRED. DEALER THEN REPLACED THE TRANSMISSION A TOTAL OF 4 TIMES BEFORE GIVING THE CAR BACK TO ME WITH THE SAME PROBLEM. AFTER AN ESCALATION TO CORPORATE AND MANY MONTHS OF BACK AND FORTH I RECEIVE AN URGENT PHONE CALL TO BRING MY VEHICLE IN IMMEDIATELY BECAUSE THE COMPUTER SYSTEM APPARENTLY HAD THE WRONG PART NUMBER IN IT AND THE TRANSMISSION THEY HAD BEEN PUTTING IN ALL THIS TIME WAS THE INCORRECT ONE. I AM CURRENTLY STILL WAITING FOR THE VEHICLE TO BE RETURNED TO ME ONCE AGAIN WITH THE RIGHT TRANSMISSION IN IT AND SEE IF THE PROBLEM IS NOW CORRECTED. HOWEVER, I HAVE NO IDEA WHAT RESIDUAL ISSUES THE VEHICLE MAY NOW HAVE BASED ON HAVING THE INCORRECT TRANSMISSIONS IN THERE FOR MORE THAN 1000 MILES.