NHTSA Complaint #10959733 — 2013 FORD EDGE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10959733
Vehicle	2013 FORD EDGE
Component	STRUCTURE:BODY
Date of Incident	February 24, 2017
Date Filed	March 9, 2017
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

THE FRONT, DRIVER SIDE DOOR LATCH IS DYSFUNCTIONAL. THE SENSOR DOES NOT CORRECTLY READ WHEN THE DOOR IS OPEN AND CLOSED. IT WILL NOT READ WHEN THE DOOR IS CLOSED, SO THE INTERIOR LIGHTS STAY ON. PLUS, THE DOOR AGAR SWITCH DINGS. IT IS VERY DIFFICULT DRIVING DURING THE NIGHTTIME WHEN THE INTERIOR LIGHTS WILL NOT GO OFF BECAUSE OF THIS DYSFUNCTIONAL SENSOR. PLUS, THE DOORS WILL NOT LOCK BECAUSE THE SENSOR READS INCORRECTLY. I RECENTLY ATTEMPTED TO LOCK MY DOORS BECAUSE I WAS AT A STOP-LIGHT IN A ROUGH PARTY OF TOWN, BUT THEY WOULD NOT LOCK BECAUSE THE SENSOR READS MY DRIVER'S DOOR AS "OPEN." I WILL NOT PURCHASE ANOTHER FORD BECAUSE OF THIS ISSUE.

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