NHTSA Complaint #10959143 — 2012 CHEVROLET IMPALA

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Fire

Complaint Details

ODI Number	10959143
Vehicle	2012 CHEVROLET IMPALA
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	March 5, 2017
Date Filed	March 7, 2017
Mileage	61,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING 20 MPH, THE ELECTRONIC STABILITY CONTROL AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT AN ELECTRICAL SHORT CAUSED THE DASHBOARD, CENTER CONSOLE BY THE SHIFTER LEVER, AND FRONT BUCKET SEATS TO MELT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE CONTACT ALSO NOTICED VISIBLE SMOKE IN THE VEHICLE WHILE DRIVING. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT A REPRESENTATIVE WOULD BE SENT TO INVESTIGATE AND DIAGNOSE THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

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