NHTSA Complaint #10959014 — 2014 HONDA ODYSSEY

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10959014
Vehicle 2014 HONDA ODYSSEY
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 21,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

CONTACTED "DAVE" AT HONDA TO INQUIRE WHETHER HONDA IS PREPARED TO DEAL WITH THE 2ND SEAT RECALL. THIS "CHAT" SESSION WITH "DAVE" IS A TOTAL FRAUD. TRY IT. DAVE DOES NOT EXIST. THE ONLY NOTICE I HAVE RECEIVED FROM HONDA REGARDING THIS RECALL STATED THAT HONDA DID NOT HAVE THE NECESSARY PARTS. HONDA WEBSITE STATES THAT I MUST BRING MY VEHICLE IN IMMEDIATELY BECAUSE MY LIFE IS AT STAKE. YET HONDA CANNOT TELL ME THAT IT CAN FIX THE PROBLEM. ALSO, I NOTICED TODAY THAT THE BOTTOM WINDSHIELD SEAL OR SUPPORT THAT HOLDS THE WINDSHIELD IN PLACE HAS BUCKLED IN NUMEROUS PLACES AND IS ABOUT TO COME OFF ENTIRELY. THIS WOULD PERMIT WATER TO ENTER THE ENGINE COMPARTMENT AND CREATE A DRIVING HAZARD. IT MIGHT ALSO PERMIT THE WINDSHIELD TO COME LOOSE. I SUSPECT THAT THIS IS NOT JUST MY VEHICLE, BUT IS LIKELY A PROBLEM WITH ALL OF THE HONDA LINEUP. I DON'T KNOW WHEN THIS HAPPENED, SO I CANNOT ANSWER THAT QUESTION.

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