NHTSA Complaint #10959008 — 2015 CHEVROLET IMPALA

I LEASED A NEW 2015 IMPALA AT THE END OF MAY 2015. IT IS THE LT2 MODEL. IN OCT. 2015 I WAS TRAVELING ON THE FREEWAY WITH MY CHILDREN. THE CAR HAD A SUDDEN REDUCTION OF POWER, DROPPING FROM 70MPH TO AROUND 30MPH. THE ENGINE LIGHT CAME ON AND I HAD TO MOVE OUT OF TRAFFIC TO AVOID BEING HIT BY OTHER CARS. AT THE DEALERSHIP, I WAS TOLD THE FUEL PUMP WOULD NEED TO BE REPLACED. I FOUND IT ODD IN A BRAND NEW CAR, BUT FIGURED IT WAS A FLUKE. IN OCT. 2016 IT HAPPENED AGAIN! THE VEHICLE QUICKLY DROPPED FROM 60MPH OR SO, DOWN TO 30MPH AND I WAS ALMOST HIT FROM BEHIND BY A SEMI. I PUT ON MY HAZARDS AND EXITED AFTER DRIVING A MILE OR SO IN THE EMERGENCY LANE. THIS TIME, I TOLD THE DEALERSHIP THEY WOULD NEED TO TOW IT BACK. AFTER THEY CHECKED OUT THE CAR, I WAS TOLD THAT IT WAS ONCE AGAIN THE FUEL PUMP. 2 FUEL PUMPS AND TWO NEAR DEATH EXPERIENCES UNDER 20K MILES. I TOLD THE DEALERSHIP THEY NEEDED TO DO SOMETHING.I COULD NOT CONTINUE TO DRIVE THIS CAR IN FEAR. THE REASON WE DECIDED TO LEASE A NEW VEHICLE WAS TO HAVE A SAFE, RELIABLE CAR. WE WERE INFORMED BY THE DEALERSHIP THAT THE SUDDEN REDUCTION OF POWER (RESULTING IN 2 NEAR ACCIDENTS) WAS A "SAFETY FEATURE" IN THE PARTICULAR TRIM PKG OF OUR VEHICLE. IT WAS DESIGNED TO PROTECT THE ENGINE IN THE EVENT OF A PROBLEM. IT SEEMS THAT CHEVY IS MORE CONCERNED WITH PROTECTING THEIR VEHICLES THAN THE OCCUPANTS INSIDE. AFTER WRITING A NEGATIVE REVIEW ON THE CHEVY CUSTOMER SURVEY, I WAS CONTACTED BY GM. I EXPLAINED MY COMPLETE DISSATISFACTION WITH THE VEHICLE AND SINCE I NO LONGER FELT SAFE DRIVING MY FAMILY IN THIS UNRELIABLE VEHICLE, I WANTED OUT. THEIR SOLUTION? A FREE YEAR OF XM RADIO. THIS PAST WEEKEND (3/5/17) THE ENGINE LIGHT CAME ON AGAIN. MY HUSBAND USED A DIAGNOSTIC MACHINE TO FIND OUT THAT IT IS THE FUEL PUMP FOR THE 3RD TIME! THE CAR HAS JUST UNDER 29K MILES ON IT & IT WAS BARELY 3K MILES SINCE THE LAST TIME THIS HAPPENED.