NHTSA Complaint #10958852 — 2001 MAZDA TRIBUTE

FOR THE PAST FIVE YEARS, I HAVE REPEATEDLY REQUESTED A COPY OF THE REVISED OWNER'S MANUAL FOR MY VEHICLE FROM MAZDA AND FROM THREE MAZDA DEALERSHIPS. STARTING IN JANUARY, 2012, MAZDA CLAIMED TO NO LONGER HAVE ANY COPIES AVAILABLE AND REFUSED TO PROVIDED ME WITH SO MUCH AS EVEN A PDF COPY. THE CHANGE IN THE MANUAL WORDING PERTAINED TO CHILD SEAT BELT RESTRAINTS. HERE IS THE PERTINENT RECALL INFORMATION: MAZDA RECALL #: 99011, NHTSA RECALL #: 00V323000. RECALL DATE: 12/15/00. RECALL DESCRIPTION: OWNERS MANUAL CORRECTION. REPAIR DESCRIPTION: DEALERS WILL PROVIDE REVISED OWNER MANUALS, FREE OF CHARGE. RECALL REPAIR STATUS: INCOMPLETE. NHTSA RECALL NUMBER: 00V323000. RECALL DATE: OCTOBER 13, 2000. MANUFACTURER RECALL NUMBER: 99011. SUMMARY: TRIBUTE OWNER'S MANUAL. THE OWNER'S MANUALS DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH CHILD RESTRAINT ANCHORAGES. ALSO, THE MANUALS DO NOT EXPLAIN THE MARKINGS IN THE VEHICLE THAT LOCATE THE LOWER ANCHORAGES. SAFETY RISK: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED, INCREASING THE RISK OF INJURY TO THE CHILD. REMEDY: DEALERS WILL PROVIDE REVISED OWNER MANUALS, FREE OF CHARGE. THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER.