NHTSA Complaint #10129487 — 2001 MAZDA TRIBUTE

DT: 2001 MAZDA TRIBUTE. CONSUMER STATES THE DOORS WILL NOT OPEN FROM THE INSIDE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY DID NOT TRY TO DO ANYTHING, THEY WOULD NOT EVEN LOOK AT VEHICLE. THE DOORS WERE ON CHILD SAFETY LOCKS, AND CONSUMER THOUGHT THAT MAY HAVE BEEN THE REASON FOR DOORS LOCKING. HOWEVER, WHEN SHE TOOK THE SAFETY LOCKS OFF IT DID NOT HELP. CONSUMER RECEIVED A RECALL, AND CALLED THE MANUFACTURER. SHE WAS ADVISED TO TAKE THE VEHICLE TO DENNISON MAZDA. THERE WAS NO INFORMATION ON THE RECALL AT THIS TIME. SHE TOOK THE VEHICLE TO DEALER, AND WAS TOLD THEY HAD TO ORDER THE PARTS AND SHE WAS TO COME BACK THAT FOLLOWING TUESDAY. WHEN SHE RETURNED TO DEALER, SHE WAS TOLD WARRANTY EXPIRED AND THEY WOULD NOT DO THE WORK. THE RECALL WAS ON A SENSOR.*AK