NHTSA Complaint #10958594 — 2003 DODGE RAM 1500
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 10958594 |
| Vehicle | 2003 DODGE RAM 1500 |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | 159,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
I CALLED IN TO [XXX] ON MARCH 3. WE DISCUSSED A SAFETY ISSUE ON MY 2003 DODGE RAM PICK UP TRUCK. GAVE HIM MY VIN NUMBER: [XXX] TOLD HIM I HAD MY TRUCK IN FOR A RECALL R26/NHTSA 15V-312 ON AIR BAG MAY 20, 2016. WORK WAS DONE. NOW MY "AIRBAG" LIGHT HAS COME ON STEADY. JOHN DID NOT SHOW ANY FURTHER RECALL AND REFERRED ME TO CHRYSLER CORP. [XXX] AT CHRYSLER CORPORATE REFERRED ME TO DEALER, LANDMARK DODGE CHRYSLER JEEP IN MORROW GEORGIA. SET AN APPOINTMENT FOR 8AM MARCH 3. TOOK 24 HOURS TO HEAR BACK FROM THEM. THIS IS WHERE I AM ASKING FOR HELP FROM YOUR OFFICE REGARDING THE SAFETY ISSUE. LANDMARK TELLS ME IT WILL COST $420.00 IN DIAGNOSTICS COST TO TELL ME WHAT THE PROBLEM IS. THIS SMELLS OF A COVER UP AS TO THE PROBLEM. I DID NOT LET THS DETER ME, SO I AUTHORIZED. THE TRUCK HAS NOT BEEN IN A WRECK AND THIS HAPPENED DURING NORMAL STREET DRIVING WHILE MOVING. WILL KEEP YOU ADVISED, BUT CAN YOU HELP WITH THIS OUTLANDISH FEE TO DETRACT ME PERUSING THIS SAFETY ISSUE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
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