NHTSA Complaint #10958594 — 2003 DODGE RAM 1500

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 10958594
Vehicle 2003 DODGE RAM 1500
Component AIR BAGS
Date of Incident
Date Filed
Mileage 159,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

I CALLED IN TO [XXX] ON MARCH 3. WE DISCUSSED A SAFETY ISSUE ON MY 2003 DODGE RAM PICK UP TRUCK. GAVE HIM MY VIN NUMBER: [XXX] TOLD HIM I HAD MY TRUCK IN FOR A RECALL R26/NHTSA 15V-312 ON AIR BAG MAY 20, 2016. WORK WAS DONE. NOW MY "AIRBAG" LIGHT HAS COME ON STEADY. JOHN DID NOT SHOW ANY FURTHER RECALL AND REFERRED ME TO CHRYSLER CORP. [XXX] AT CHRYSLER CORPORATE REFERRED ME TO DEALER, LANDMARK DODGE CHRYSLER JEEP IN MORROW GEORGIA. SET AN APPOINTMENT FOR 8AM MARCH 3. TOOK 24 HOURS TO HEAR BACK FROM THEM. THIS IS WHERE I AM ASKING FOR HELP FROM YOUR OFFICE REGARDING THE SAFETY ISSUE. LANDMARK TELLS ME IT WILL COST $420.00 IN DIAGNOSTICS COST TO TELL ME WHAT THE PROBLEM IS. THIS SMELLS OF A COVER UP AS TO THE PROBLEM. I DID NOT LET THS DETER ME, SO I AUTHORIZED. THE TRUCK HAS NOT BEEN IN A WRECK AND THIS HAPPENED DURING NORMAL STREET DRIVING WHILE MOVING. WILL KEEP YOU ADVISED, BUT CAN YOU HELP WITH THIS OUTLANDISH FEE TO DETRACT ME PERUSING THIS SAFETY ISSUE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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