NHTSA Complaint #10957869 — 2017 LEXUS RX350

VEHICLE SPEED CONTROL issue reported to NHTSA

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Crash

Complaint Details

ODI Number	10957869
Vehicle	2017 LEXUS RX350
Component	VEHICLE SPEED CONTROL
Date of Incident	February 24, 2017
Date Filed	March 1, 2017
Mileage	2,900 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

WHILE DRIVING HOME, I STOPPED THE CAR AT THE ENTRANCE TO THE DRIVE WAY AT THE MAIL BOX BY APPLYING BRAKE .THE CAR CAME TO A FULL STOP. I SHIFTED THE GEAR ( AUTOMATIC ) TO PARK TO GET OUT OF THE CAR TO PICK THE MAIL. AS SOON AS THE GEAR WAS IN PARK, THE CAR ACCELERATED UNCONTROLLABLY, INSPITE OF HARD BREAKING. I COULD FEEL THE ABS SYSTEM BEING ACTIVATED BY THE WAY IT FEELS ON THE BREAK PEDAL. THE CAR HIT THE SIDE OF THE HOUSE AND STOPPED. THIS VEHICLE HAS BUILT IN PRE COLLISION SYSTEM. AFTER NOTIFYING THE INSURANCE COMPANY THE CAR WAS TOWED TO A BODY SHOP WHERE IT IS BEING WORKED ON.

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