NHTSA Complaint #10957776 — 2008 MINI COOPER S

TL* THE CONTACT OWNS A 2008 MINI COOPER S. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V657000 (ENGINE AND ENGINE COOLING), BUT THE REPAIR WAS NOT COMPLETED BEFORE THE CONTACT OWNED THE VEHICLE. IN ADDITION, THE CONTACT EXPERIENCED A FAILURE CONCERNING NHTSA CAMPAIGN NUMBER: 12V008000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHO PROVIDED AN OIL CHANGE AND CLEARED A DTC. THE CONTACT LATER EXPERIENCED EXTREME SMOKE EMITTING ON THE OUTSIDE OF THE VEHICLE TO THE INSIDE OF THE VEHICLE. THE VEHICLE WAS COASTED OVER TO THE SIDE OF THE ROAD AND TOWED TO A REPAIR SHOP. THE MECHANIC DIAGNOSED THAT THE WATER PUMP LEAKED, THE ENGINE OVER HEATED, THE CYLINDER HEAD WAS WARPED, AND THE OIL FILTER HOUSING GASKET WAS LEAKY. THE MECHANIC DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.