NHTSA Complaint #11192254 — 2008 MINI COOPER S

TL* THE CONTACT OWNS A 2008 MINI COOPER S. WHILE DRIVING 60 MPH, THE TIMING CHAIN FRACTURED, CAUSING A COMPLETE ENGINE FAILURE. ALL THE VALVES AND CYLINDER HEADS WERE BENT. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SHOULDER EVEN AFTER THE VEHICLE LOST ALL POWER. THE VEHICLE WAS TOWED TO THE DEALER (MIDWESTERN AUTO GROUP, 6335 PERIMETER LOOP RD, DUBLIN, OH 43017, (614) 889-2571 WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED AT A COST OF OVER $8,000. THE CONTACT NOTIFIED THE MANUFACTURER AND WAS PROVIDED A CLAIM NUMBER. THE MANUFACTURER DID NOT ASSIST WITH THE WARRANTY OR RECALL,S BUT OFFERED TO PAY $2,000 TOWARDS THE REPAIR COST. THE OFFER WAS GOOD FOR SIX MONTHS. THE FAILURE MILEAGE WAS 70,674.