NHTSA Complaint #10957602 — 2011 NISSAN MURANO

WHILE DRIVING ON THE 202 W FREEWAY DIAMOND LANE ON SUNDAY FEB. 19 2017 A LOUD NOISE SOUNDING LIKE A GUN SHOT IN THE VEHICLE SCARED THE HELL OUT OF ME MY WIFE AND SON. THERE WERE NO CARS IN DIRECTLY IN FRONT OF US OR BEHIND OR ON THE SIDE. NOTHING HIT THE CAR. THE SUNROOF EXPLODED. LUCKY NO-ONE WAS BEHIND US SO THE EXPLODING GLASS DID NOT HIT ANOTHER VEHICLE. CALL NISSAN THE NEXT MORNING THEY TOLD ME TO HAVE THE CAR TOED INTO AUTONATION NISSAN TEMPE . AFTER 2 DAYS I CALL TO FIND OUT WHEN THE AUTO WOULD BE REPAIRED AND THEY TOLD ME TO COME AND GET THE CAR BECAUSE THEY WERE NOT GOING TO REPAIR IT. I THEN BROUGHT IT TO A AUTO GLASS REPAIR SHOP AND THEY REPAIRED THE CAR. NISSAN CORPORATION CALLED ME AND ASKED ME QUESTIONS BUT WOULD NOT ANSWER ANY OF MY QUESTIONS AND DID NOTHING TO REPAIR THERE FAULTY SUNROOF GLASS.