NHTSA Complaint #10957388 — 2016 TESLA MODEL X

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 10957388
Vehicle 2016 TESLA MODEL X
Component SUSPENSION
Date of Incident
Date Filed
Mileage 10,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

HERE IS A TESLA MODEL X IN THE SALVAGE YARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=24413831&ROWNUMBER=58&LOADRECENT=TRUE IT HAS NOT BEEN IN A CRASH THERE IS NO IMPACT DAMAGE AND THE AIR-BAGS HAVE NOT DEPLOYED. THE AIR SUSPENSION HAS COLLAPSED JAMMING THE WHEELS UP INTO THE WHEEL WELLS AND CAUSING MINOR DAMAGE TO THE BODYWORK. IT IS OBVIOUS THAT THE TESLA SUSPENSION IS TOO WEAK FOR THE JOB AND FORUM POSTERS REPORT THAT TESLA IS MAKING IT PROHIBITIVELY EXPENSIVE TO REPAIR CARS THAT HAVE EVEN SLIGHT SUSPENSION DAMAGE. TESLA IS ALSO CAUSING LONG DELAYS IN MAKING PARTS AVAILABLE. THIS SEEMS TO BE INTENDED TO PREVENT CARS WITH SUSPENSION FAILURES BEING RETURNED TO SERVICE. THE VERY HIGH POWER AND TORQUE OF THESE CARS IMPOSES A HUGE STRESS ON SUSPENSION COMPONENTS. THE TRACTION CONTROL WORKS BY APPLYING THE BRAKES ON THE WHEEL WHICH IS SPINNING. THIS IMPOSES THE FULL TORQUE OF THE MOTOR ON THE SUSPENSION COMPONENTS ACCOMPANIED BY RAPID PULSATING OF THE BRAKES. OWNERS ARE REPORTING ALARMING NOISES FROM THE DRIVE SHAFTS AND ARE BEING ASKED TO ALTER THE HEIGHT SETTINGS AND DRIVE GENTLY UNTIL COMPONENTS ARE REPLACED. HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/MODEL-X-FRONT-SUSPENSION-FAILURE PLEASE INVESTIGATE.

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