NHTSA Complaint #10957241 — 2011 LEXUS ES

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 10957241
Vehicle 2011 LEXUS ES
Component AIR BAGS
Date of Incident
Date Filed
Mileage 34,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

TAKATA RECALL. DATE OF THE RECALL IS 5/23/16. TODAY IS 2/27/17. LEXUS' ADVICE IS TO NOT ALLOW ANYONE TO RIDE IN THE PASSENGER SEAT UNTIL THE AIRBAG IS REPLACED. LEXUS TOLD ME TODAY THEY HAVE NO SCHEDULED DATE FOR WHEN TAKATA WILL HAVE THE REPLACEMENT AIRBAG AVAILABLE FOR MY MODEL. 10 MONTHS (WITH NO REPAIR DATE SCHEDULED) IS UNREASONABLE AND UNACCEPTABLE WHILE HAVING TO AVOID HAVING A PASSENGER RIDE IN THE FRONT SEAT. AND I SEE ONLY 28% OF THE LEXUS VEHICLES HAVE HAD THE PASSENGER AIRBAGS REPLACE THUS FAR. SO MY COMPLAINT IS THAT THE ACTION BEING TAKEN BY NHTSA AND LEXUS, AND THE URGENCY BY TAKATA ARE UNACCEPTABLE. IT IS APPROACHING A YEAR NOW THAT WE WILL BEEN ASKED TO RIDE IN A POTENTIALLY UNSAFE VEHICLE. ABSURD.

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