NHTSA Complaint #10956838 — 2008 MERCURY MARINER HYBRID ELECTRICAL SYSTEM

Complaint Details

ODI Number	10956838
Vehicle	2008 MERCURY MARINER HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	February 15, 2017
Date Filed	February 24, 2017
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

THE POWER TORQUE SENSOR FOR THE POWER STEERING WAS ALREADY RECALLED AND HAD THE SYSTEM UPDATED BEFORE I GOT THE CAR IN 2014. THE CARS STEERING WHEEL STARTS SHAKING A LITTLE THEN ALL OF A SUDDLE THE STEERING WHEEL LOCKS UP AND THE POWER STEERING STOPS WORKING, SO YOU CAN'T HARDLY TURN IT. I CAME INCHES FROM GETTING IN A WRECK. YOU CAN UPDATE THE SYSTEM BUT IT WILL ONLY WORK FOR ABOUT 1 OR 2 YEARS.

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