NHTSA Complaint #11553795 — 2008 MERCURY MARINER HYBRID

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11553795
Vehicle	2008 MERCURY MARINER HYBRID
Component	STEERING
Date of Incident	November 4, 2023
Date Filed	November 6, 2023
Mileage	226,118 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

The contact owns a 2008 Mercury Mariner Hybrid. The contact stated while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The Power Steering Assist Fault message was displayed. The contact was able to drive to her destination. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 226,118.

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