NHTSA Complaint #10956739 — 2010 CHEVROLET AVEO

FOUR TIRES OF AUTOGRIP P308 40K/AG308P1402 WERE PURCHASED IN LATE NOVEMBER 2015 WHEN THE VEHICLE HAD 61674 MILES ON IT. THE VEHICLE WAS IN FOR SERVICE IN LATE FEBRUARY 2017 WITH ONLY 69933 MILES WHEN THE MECHANIC NOTICED THE TIRES WERE WORN TO THE WEARBAR. THIS WAS NOT THE LOCATION WHERE THE TIRES HAD BEEN PURCHASED. FOR WARRANTY REASONS THE VEHICLE WAS TAKEN TO THE LOCATION WHERE THE TIRES HAD BEEN PURCHASED AND HAD THEM REPLACED, THE COMPANY THAT THE TIRES WERE ORIGINALLY PURCHASED FROM DID NOT REPLACE TIRES FOR FREE, BUT PRORATED THE COST OF NEW TIRES. THEY NO LONGER CARRY THIS BRAND AND CLAIM THE VEHICLE CAUSED THE PROBLEM. MY SPOUSE AND I FEEL THAT THE TIRES THEMSELVES WERE DEFECTIVE, BUT DO NOT SEE ANY RECALL ON THIS PRODUCT. THIS IS THE SIXTH VEHICLE THAT WE HAVE OWNED IN OUR ADULT LIVES AND HAVE NOT EXPERIENCE SUCH A QUICK PRODUCT FAILURE WITH TIRES. WE BELIEVE AN INVESTIGATION IS IN ORDER AND THANK YOU FOR REVIEWING THE CONCERN.