NHTSA Complaint #10956088 — 2015 RAM PROMASTER CITY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10956088
Vehicle	2015 RAM PROMASTER CITY
Component	ELECTRICAL SYSTEM
Date of Incident	February 8, 2017
Date Filed	February 21, 2017
Mileage	23,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WE OWN A 2015 RAM PROMASTERS. WHILE DRIVING ON THE FREEWAY AT VARIOUS SPEEDS. TECH EXPERIENCED A SUDDEN LOSS OF POWER. ON THE DASH APPEARED A YELLOW CHECK ENGINE LIGHT AND A RED SYMBOL ( ! ). A MESSAGE READ "SERVICE REQUIRED - TRANSMISSION SERVICE". AS THE TECH ATTEMPTED TO EXIT THE FREEWAY, AFRAID THAT THE VAN MIGHT STALL WITH INCOMING TRAFFIC. HE MADE A SAFE EXIT OFF THE FREEWAY. PULLED OVER, TURNED OFF IGNITION AND WAS ABLE TO RESTART THE CAR IN HOPES THAT THE TROUBLE WOULD CLEAR. THE RED SYMBOL ( ! ) DISAPPEARED AND POWER WAS RESTORED. WAS ABLE TO DRIVE BACK TO COMPANY.

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