NHTSA Complaint #10955712 — 2017 INFINITI QX30

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10955712
Vehicle	2017 INFINITI QX30
Component	ELECTRICAL SYSTEM
Date of Incident	February 17, 2017
Date Filed	February 20, 2017
Mileage	100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I HAVE REACHED OUT TO THE DEALERSHIP AND INFINITI USA BUT TO NO AVAIL. SAFETY ISSUE: AFTER COMING TO A FULL STOP THE DOOR WILL NOT OPEN WHEN YOU PULL THE LEVER UNLESS YOU MANUALLY UNLOCK THE DOOR: YOU CAN'T GET OUT OF THE CAR UNLESS YOU MANUALLY UNLOCK IT; THIS IS A PRIMARY CONCERN FOR EMERGENCIES WHEN OFTEN PEOPLE DON'T HAVE THEIR WITS ABOUT THEM AND MAY STRUGGLE WITH THE DOOR FORGETTING THEY HAVE TO MANUALLY UNLOCK IT. (ALL OUR OTHER VEHICLES WHEN THE CAR COMES TO A STOP AND THE ENGINE IS OFF YOU PULL ON THE LEVER AND THE DOOR WILL OPEN BUT NOT WITH THE INFINITI QX30.) THANK YOU IN ADVANCE FOR LOOKING INTO TO THIS. I HAVE ATTACHED THE EXPLANATION/RESPONSE FROM THE DEALERSHIP AND INFINITI USA

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