NHTSA Complaint #11613830 — 2017 INFINITI QX30
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11613830 |
| Vehicle | 2017 INFINITI QX30 |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
Hello. My vin number is not showing unresolved recalls, but I believe it is based on my experience. I was parking my car, which involved turning my steering wheel all the way to the right, and heard a crunching, clicking sound. I did some teoubleshooting, and believe it is the clock spring giving out. What concerns me is 1 of the 4 recalls in particular. Infiniti recalled the 2017 and 2018 QX30 compact crossover SUV due to a potential for the driver's airbag to deploy unexpectedly. The recall was issued due to a grounding issue with the steering components that could cause an electrostatic charge to build up. If the airbag clock spring broke, the driver's side airbag could deploy accidentally, which could result in a crash or injury to the driver. When I called Sewell Infiniti in Dallas, TX, I was told they had no recalls showing for my 2017 QX30, and to look at it would cost $240. I am currently not in a place financially to be able to afford this, but am concerned for my safety. I bought this car used from Carmax, but have since taken it to Sewell Infiniti for service and repairs. Please advise the best course of action as I am truly scared to drive my car due to this potentially deadly situation.
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