NHTSA Complaint #10955230 — 2012 JEEP WRANGLER

WHILE STOPPED EXITING A PLAZA I TURNED ON MY TURN SIGNAL AND IT DIDN'T TURN ON AT ALL. IT WAS OPERATIONAL WHEN I PULLED INTO THE PLAZA A SHORT WHILE BEFORE. THEN WHEN PARKED THE INTERIOR LIGHTS WOULD ALSO NOT TURN ON WITH THE SAME CONTROL STALK. THE NEXT DAY THE OTHER CONTROL STALK THAT CONTROLS THE WINDSHIELD WIPERS, HORN WHEN PRESSED FROM THE STEERING WHEEL, ALONG WITH ALL OF THE CONTROLS ON THE STEERING WHEEL WERE NOT WORKING. I WAS TOLD BY A MECHANIC THAT IT WAS THE CLOCK SPRING INSIDE THE STEERING WHEEL. I RESEARCHED RECALLS AND SAW RECALLS ON THE CLOCK SPRING INVOLVING THE AIR BAG DEPLOYMENT. I THEN TOOK MY JEEP TO THE DEALERSHIP WHERE THEY DETERMINED THAT IT WAS THE LIN BUS FAILURE INTERNAL TO INSTRUMENT CLUSTER. ALSO THE LIGHTS ON THE WINDOW SWITCHES HAVE ALL SLOWLY STOPPED WORKING OVER THE COURSE OF THE YEAR. ALONG WITH THE CABLE FROM THE ANTENNA TO THE RADIO HAS BROKEN LEAVING ME WITH NO AM/FM RADIO. MY JEEP HAS NEVER BEEN STUCK IN THE RAIN WITH THE TOP OFF, HAS SUFFERED NO WATER DAMAGE, HAS BEEN IN NO ACCIDENTS, HAVE BEEN DRIVEN WITH CARE DUE TO THE FACT I LOVE IT AND PAID A PRETTY PENNY FOR IT. I'VE KEPT UP WITH OIL CHANGES AND TIRE ROTATION GETTING A VEHICLE INSPECTIONS EVERY 3,000 MILES. I HAVE READ MULTIPLE ACCOUNTS OF THE INSTRUMENT CLUSTER GOING BAD ON 2012 JEEP WRANGLERS. THIS IS ISSUE SHOULD BE REEVALUATED BY NHTSA AND CHRYSLER. CHRYSLER PLEASE KEEP IN MIND THAT YOU HAVE LOYAL JEEP OWNERS WHO VALUE THEIR JEEPS AND DON'T WANT TO DRIVE ANYTHING ELSE, BUT WE ALSO DESERVE A QUALITY PRODUCT FOR OUR MONEY.