NHTSA Complaint #10955173 — 2012 DODGE DART

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10955173
Vehicle	2012 DODGE DART
Component	STEERING
Date of Incident	January 30, 2017
Date Filed	February 16, 2017
Mileage	38,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

ELECTRIC POWER STEERING FAILURE WHILE VEHICLE IN MOTION, CAUSED BY A SENSOR FAILURE. THIS CAUSED THE VEHICLE TO HAVE DIMINISHED CONTROL. DEALER WANTS $1700 TO REPLACE THE STEERING BOX IN THE HOPE THAT IT "MIGHT FIX THE PROBLEM", THE DEALER IS RESISTANT TO CHECKING ALL RELEVANT SENSORS RELATED TO THE ELECTRIC STEERING SYSTEM. INSTEAD THE DEALER WANTS TO REPLACE THE PARTS ONE AT A TIME UNTIL THE VEHICLE WORKS. THE VEHICLE HAS BEEN UNUSABLE FOR TWO WEEKS NOW.

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