NHTSA Complaint #10954429 — 2008 FORD ESCAPE

MY WIFE WAS DRIVING ON THE EXPRESSWAY AND THE POWER STEERING STOPPED WORKING WHICH COULD HAVE RESULTED IN AN ACCIDENT. SHE TOOK IT TO A FORD DEALER WHICH PULLED THE CODES AND REPLACED THE TORQUE SENSOR. MY CAR WAS NOT PART OF THE 14S05 RECALL SO APPARENTLY THE RECALL DOES NOT GO FAR ENOUGH. I AM A CERTIFIED MASTER MECHANIC AND RE-CERTIFED MASTER 5 TIMES BUT COULD NOT HELP MY WIFE WHILE SHE WAS IN ANOTHER STATE VISITING HER MOTHER. THE NHTSA RECALL # IS 14V284000. I CONTACTED FORD CUSTOMER RELATIONSHIP CENTER AND THEY OFFERED NO HELP. THE CAR HAS 88,000 MILES