NHTSA Complaint #10954417 — 2016 FORD EXPLORER
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 10954417 |
| Vehicle | 2016 FORD EXPLORER |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | 2,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OK |
Consumer Description
WIFE WAS DRIVING VEHICLE IN STOP AND GO TRAFFIC AND NOTICED A BURNING SMELL TO THE POINT WHERE SHE ROLLED DOWN WINDOWS TO AIR THE VEHICLE OUT. TOOK TO LOCAL FORD STORE KISSEE IN CLAREMORE OK IMMEDIATELY. THEY COULD NOT PINPOINT THE ISSUE BUT TOLD US OF SIMILAR ISSUE WITH EXHAUST ON 2012-2014 AND 15 MODELS BUT THAT FORD HAD NOT MENTIONED ANYTHING ABOUT 2016. PLANNED TO TAKE VEHICLE BACK A WEEK LATER BUT IT DID NOT REOCCUR SO WE DECIDED IT MUST HAVE BEEN BECAUSE IT WAS NEW AND SOMETHING BURNED OFF LIKE AN OIL. SINCE THAT TIME I HAVE NOTICED MAYBE 1 OR 2 TIMES WHERE THERE WAS A SLIGHT SMELL BUT NOTHING ALARMING. THE EXPLORER WAS PURCHASED IN NOV 2016. AT THE TIME OF TAKING TO FORD STORE, AROUND 3K MILES. I AM WRITING NOW BECAUSE THIS APPEARS TO BE SIMILAR TO OTHERS MENTIONED IN A NEWS STORY.
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