NHTSA Complaint #10954269 — 2011 FORD EDGE

1. OCTOBER 3, 2016 ' FORD EDGE "DOOR AJAR" LIGHT PROBLEMS ARE UNDER INVESTIGATION BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) AFTER SAFETY REGULATORS RECEIVED 1,560 COMPLAINTS ABOUT 2011-2013 FORD EDGE DOOR AJAR LIGHTS THAT STAY ON AND COST A SMALL FORTUNE TO REPAIR. 2, FORD EDGE THE DOOR AJAR LIGHTS LOCATED ON THE INSTRUMENT CLUSTERS STAY ON ALL THE TIME EVEN WHEN ALL DOORS ARE CLOSED AND FULLY LATCHED, LEAVING OWNERS QUESTIONING IF THE DOORS ARE REALLY CLOSED. 3, OTHER PROBLEMS ASSOCIATED WITH THE DOOR AJAR LIGHTS STAYING ON, SUCH AS DRAINED BATTERIES FROM BOTH THE DOOR AJAR LIGHTS AND THE DOME LIGHTS STAYING ON. 4. THE DOORS WON'T LOCK WITH THE DOOR AJAR LIGHTS CONSTANTLY ILLUMINATED AND OTHER OWNERS SAY THE DOORS OPEN WHILE DRIVING. NHTSA SAYS IT DOESN'T KNOW OF ANY RELATED CRASHES, BUT ONE PERSON REPORTED THEY SUFFERED INJURIES DUE TO THE PROBLEM. 5. IN ADDITION TO THE SAFETY HAZARDS CAUSED BY THE LIGHTS, OWNERS SAY THEY HAVE BEEN FORCED TO PAY HUNDREDS OF DOLLARS TO FIX PROBLEMS THOSE OWNERS BELIEVE SHOULD BE FIXED UNDER A FORD RECALL. HOWEVER, ONE EDGE OWNER SAID SHE WAS TOLD BY FORD THE VEHICLES HADN'T BEEN RECALLED BECAUSE THERE HADN'T BEEN ENOUGH COMPLAINTS. PLEASE NOTE WE WERE GIVEN A VERY HIGH DISCOUNT ON THE REPAIR WE WERE ORIGINALLY QUOTED $550.00!! 6. MY DRIVER DOOR AJAR LIGHT KEPT COMING ON. I DIDN'T PAY MUCH ATTENTION TO IT; HONESTLY JUST THOUGHT IT WAS A SENSOR AND I WOULD TAKE IT IN TO GET LOOKED AT. EVENTUALLY THE LIGHT STAYED ON ALL THE TIME, AND EVEN MADE MY INTERIOR LIGHT STAY ON AS WELL. I TOOK IT TO MY LOCAL FORD DEALERSHIP THIS WEEK, AND IT IS NOT THE DOOR SENSOR, BUT THE DOOR LATCH. THIS IS NOT COVERED UNDER MY WARRANTY.