NHTSA Complaint #10954003 — 2014 AUDI Q5

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 10954003
Vehicle 2014 AUDI Q5
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage 11,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

INTERIOR SURFACE OF HEADLIGHT ASSEMBLY COVERS (LENSES) SHOWED SIGNIFICANT PITTING AND HAZING, AS IF IT HAD BEEN SANDBLASTED, RESULTING IN REPLACEMENT UNDER WARRANTY BECAUSE THE PLASTIC HAD DEGRADED ENOUGH TO REDUCE VISION FROM HEADLIGHTS. THESE ARE SEALED ASSEMBLIES AND THERE WAS NO EXTERIOR DAMAGE. MY SUSPICION IS THAT THE UV GENERATED BY THE LED HEADLIGHT PROJECTORS IS SO HIGH THAT IT IS ATTACKING THE INTERNAL SURFACE OF THE PLASTIC. DEALER REMARKED THAT THEY HAD SEEN "A NUMBER" OF THESE. Q7 OWNERS WITH SIMILAR LED HEADLAMPS HAVE ALSO HAD THIS PROBLEM. PROBLEM IS ONLY REALLY VISIBLE TO OWNER IF THE HEADLIGHTS ARE ON, AND THE OWNER HAPPENS TO BE LOOKING AT THE HEADLIGHT ASSEMBLY WHILE NOT DRIVING.

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