NHTSA Complaint #10950448 — 2015 LINCOLN MKC

STEERING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10950448
Vehicle	2015 LINCOLN MKC
Component	STEERING
Date of Incident	February 1, 2017
Date Filed	February 9, 2017
Mileage	16,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2015 LINCOLN MKC. THE CONTACT STATED THAT WHILE DRIVING OUT OF THE DRIVE WAY, THE VEHICLE LOST STEERING POWER. THE STEERING ASSIST FAULT AND THE HIIL START ASSIST SERVICE REQUEST WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000. UPDATED 04/19/17 LJ

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