NHTSA Complaint #10949703 — 2012 HONDA CR-V

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10949703
Vehicle 2012 HONDA CR-V
Component ENGINE
Date of Incident
Date Filed
Mileage 73,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

PROBLEM WITH COOLING SYSTEM. THE 2012-2016 CR-V MODELS HAVE ISSUES WITH THE HEATER CORE BECOMING CLOGGED, AND NOT GENERATING ENOUGH HEAT FOR PROPER DEFROSTING, DEFOGGING AND CABIN HEATING. HONDA IS AWARE OF THIS PROBLEM AND IT IS WIDE-SPREAD ENOUGH FOR THEM TO ISSUE TECHNICAL SERVICE BULLETIN #14-063 (SEE ATTACHED) FOR FLUSHING OF COOLING SYSTEM, AT A COST TO THE CAR OWNER OF APPROXIMATELY $470.00. THIS PROBLEM SEEMS TO BE CAUSED BY FACTORY-INSTALLED COOLANT (THIS IS NOT SCHEDULED TO BE REPLACED UNTIL 105K MILES). SINCE OUR CR-V STILL HAD THE FACTORY COOLANT AND ALL RELATED COMPONENTS, AND COULD BE SAFETY-RELATED DUE TO INEFFECTIVE DEFROSTING AND DEFOGGING, SHOULD THESE BE SUBJECT TO A RECALL AT HONDA'S EXPENSE, AND THOSE OWNERS WHO PAID FOR THIS TO BE CORRECTED BE REIMBURSED?

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