NHTSA Complaint #10949502 — 2009 LEXUS RX350

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10949502
Vehicle	2009 LEXUS RX350
Component	AIR BAGS
Date of Incident	January 1, 2011
Date Filed	February 3, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I HAVE BEEN NOTIFIED OF THE DEFECTIVE AIRBAG FOR 3-4 YEARS. EVERYTHING I CONTACT THE TOLL FREE NUMBER I AM TOLD THAT I WILL BE CONTACTED WHEN ENOUGH PARTS BECOME AVAILABLE. MY DASHBOARD BOARD HAS BEEN CRAVING FROM THE DIVERS SIDE COMPLETELY ACROSS AND NOT ONLY LOOKS HORRIBLE BUT APPEARS TO BE VERY UNSAFE FOR ME AS A SENIOR CITIZEN TO DRIVE...I AM 69 YEARS OLD AND PURCHASED THIS CAR DURING RETIREMENT. I AM EXTREMELY DISAPPOINTED IN THE LENGTH OF TIME THAT HAS PASSED WITH NO ACTION...PLEASE HELP ME. I AM 69 YEARS OLD. THE DASH BOARD IS IN CRUMBLING BEFORE MY EYES. I HAVE CALLED THEM NUMEROUS TIMES...PLEASE HELP. *TR

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