NHTSA Complaint #10948988 — 2012 TOYOTA HIGHLANDER

TL* THE CONTACT OWNS A 2012 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER DOOR LOCKS FAILED WHEN ATTEMPTING TO LOCK THE DOORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DOOR LOCKS WERE REPLACED PER AN UNKNOWN NHTSA CAMPAIGN. THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WINDOW FAILED TO ALIGN WHEN ATTEMPTING TO ROLL IT UP OR DOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V689000 (VISIBILITY). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,109.