NHTSA Complaint #10948761 — 2016 FORD EXPLORER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10948761
Vehicle 2016 FORD EXPLORER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ID

Consumer Description

WE PURCHASED A CERTIFIED USED 2016 EXPLORER FROM LITHIA FORD DECEMBER 2016. UPON DRIVING HOME THERE WAS AN EXHAUST SMELL AND WE THOUGHT IT MAY HAVE BEEN A VEHICLE IN FRONT OF US. BUT THAT PROVED FALSE, AND IT IS A SERIOUS DISTRACTION AND I NOW AM GETTING HEADACHES WHEN I RIDE IN MY NEW CAR. TODAY I STARTED THE CAR AND A VERY STRONG EXHAUST SMELL FILLED THE CABIN. MUCH LIKE A VERY OLD CAR. THE EXHAUST SMELL LINGERED IN THE CABIN FOR A LONG TIME. WE FEEL THE CARBON MONOXIDE INFILTRATION THREAT IS VERY WORRISOME AND NEED IMMEDIATE ATTENTION. AND SINCE OUR TERRIBLE WINTER WEATHER I HAVEN'T BEEN ABLE PUT VERY MANY MILES ON IT. WE ARE GOING TO TRY TO GET IN ON A CLASS ACTION SUIT SINCE WE ARE READING MANY SIMILAR COMPLAINTS WITH THIS 2016 MODEL JUST LIKE THE PREVIOUS MODEL YEARS 2011 - 2015 ALREADY NOTED IN A SUIT. IT WOULD APPEAR THAT FORD IS NOT CONCERNED ENOUGH YET TO THINK THE PROBLEM IS EXTENDING INTO THE NEWER MODELS. *TR

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