NHTSA Complaint #10948459 — 2009 NISSAN MURANO

WITHIN A PERIOD OF LESS THAN A MONTH, ALL 4 OF THE ELECTRONIC DOOR LOCKS ON ALL 4 DOORS OF MY NISSAN MURANO S HAVE FAILED. INITIALLY, THE PROBLEM WAS ISOLATED TO JUST 1 OR 2 DOORS, AND SOMETIMES IT WOULD VARY AS TO WHETHER THE DOOR WOULD LOCK OR UNLOCK WHEN EITHER PRESSING THE REMOTE ENTRY KEY FOB OR USING THE INTERIOR DOOR UNLOCK BUTTON. NOW, NO DOOR WILL LOCK/UNLOCK AT ALL. THEY CAN ONLY BE MANUALLY UNLOCKED BY PRESSING THE ROCKER SWITCH AT THE DOOR. WHILE DRIVING THE CAR, I AM UNABLE TO SECURELY LOCK ALL 4 DOORS. WHEN I EXIT THE VEHICLE, AND MANUALLY LOCK THE DOORS, UPON RETURNING, I AM UNABLE TO UNLOCK THE DOORS WITHOUT FIRST USING THE KEY IN THE DRIVERS DOOR (THE ONLY 1 WITH A KEY LOCK), AND THEN ENTERING THE VEHICLE, AND MANUALLY UNLOCKING THE OTHER 3 DOORS. THIS IS A SAFETY HAZARD WITH SMALL CHILDREN, AS I CAN NOT LEAVE THEM IN THE PARKING LOT BY THEMSELVES FOR ME TO ENTER THE VEHICLE TO GET THEIR DOOR UNLOCKED. *TR