NHTSA Complaint #10948143 — 2011 KIA SPORTAGE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10948143
Vehicle	2011 KIA SPORTAGE
Component	STRUCTURE:BODY
Date of Incident	January 18, 2017
Date Filed	January 28, 2017
Mileage	24,508 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

DUE TO KIA NOT APPLYING ENOUGH RUST PROTECTION/UNDERCOATING ON MY SPORTAGE. I AM EXPERIENCING RUST ALL UNDERNEATH MY CAR. I HAVE CONTACTED KIA AND THE SERVICE DEPARTMENT, TRYING TO GET THEM TO RECTIFY THE SITUATION AND BOTH HAVE REFUSED, EACH BLAMING THE OTHER FOR THE CAUSE. IN THE MEANTIME, I AM DRIVING MY SPORTAGE IN SNOW, ICE, WATER AND SALT IN MASSACHUSETTS. I HAVE ALSO TOLD THEM THAT MY CATALYIC CONVERTER WAS ALSO RUSTING TO THE POINT THAT THE ENTIRE EXHAUST SYSTEM NEEDS REPLACING. I AM ALSO VERY SCARED THAT THERE IS SUSPENSION DAMAGE FROM THIS HAPPENING. I AM CONSTANTLY HEARING GROANS, SCREECHING AND WHINING NOISES WHILE TRAVELING IN MY SUV.

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